CUSTOM WORK

CUSTOM ORDERS

Custom orders are welcomed. Please bear in mind that the price of your custom item will be around the price of similar items that we make. We only work in small volumes, e.g. maximum of ten items in an order. Do not expect volume discounts ..... we are artisans, not manufacturers.

A design and setup charge of up to $90 may apply to custom "one-off" orders. The amount will depend upon the size, novelty, complexity and materials involved. A charge does not usually apply to minor customizing of the interior of a work in progress, e.g., your choice of lining, minor re-configuration of dividers and trays.

A 15% non-refundable down payment will be required to proceed with the final design and making of your custom piece.

As far as process goes, dialogue continues until we settle on design, size and materials. Then, we can give you a ballpark cost estimate. If ther is agreement to proceed, you will be provided with detailed drawings and specifications, final estimate, and timeline. If accepted, you make a down payment and we proceed with making your item.

Not all woods are always available; but, we shall do our best to accommodate your request. Please allow 8-10 weeks for your unique item to be designed and built.

PERSONALIZATION

We do not do engraving. We recommend that you arrange with a local engraver for such work. That puts you in complete control of design and time-frame.

You could have a custom plaque made by a local trophy shop. Such plaques, in brass or coloured brass, can be quite ornate and cut to any size. We have used, and directed people to, Hoult-Hellewell Trophies & Awards in Toronto.

Another option is CNC laser or router engraving. A client used Hot Pop Factory in Toronto with excellent results on this keepsake box. A light wood, such as maple or cherry, is recommended for laser or router engraving. The engraving does not show well on dark woods.