Custom orders are welcomed. Please bear in mind that the price of your custom item will be around the price of similar items that we make. We only work in small volumes, e.g. maximum of ten items in an order. Do not expect volume discounts ..... we have no automated equipment.
A minimum $90 design and setup charge will apply to custom "one-off" orders. For example, a custom jewelry box that is pretty much the same as one of our existing ones (size, complexity) that sells for $400 could cost $490. That charge may not apply to simple customizing of the interior of a work in progress, e.g., your choice of lining, minor re-configuration of dividers and trays.
A 15% non-refundable down payment will be required to proceed with the final design and making of your custom piece.
Not all woods are always available; but, we shall do our best to accommodate your request. Please allow 8-10 weeks for your unique item to be designed and built.
We do not do engraving. We recommend that you arrange with a local engraver for such work. That puts you in complete control of design and time-frame.
You could have a custom plaque made by a local trophy shop. Such plaques, in brass or coloured brass, can be quite ornate and cut to any size. We have used, and directed people to, Hoult-Hellewell Trophies & Awards in Toronto.
Another option is CNC laser or router engraving. A client used Hot Pop Factory in Toronto with excellent results on this keepsake box.